Returns & Exchanges
Volcom offers easy returns within 30 days of your purchase date for items in original, unworn condition with tags attached. We strive to make the process as seamless as possible so you can get back to your next adventure.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Generate and print your prepaid return shipping label provided by the portal to ensure trackable and secure transit.
Pack the Gear
Place the items in their original packaging or a secure box, ensuring all original hangtags and labels remain attached.
Drop Off and Refund
Drop your package at any authorized carrier location; once received and inspected, your refund will be processed to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing